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This document seeks to address and clarify the small misunderstanding surrounding the GAL (Global Address List) and the OAB (Offline Address Book).

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Also, In Exchange 2013, the OAB files are generated and stored in the Organization Mailbox first and later copied to the %Exchange Install Path%\Client Access\OAB\.

CAS server or Client access server was introduced in Exchange 2007.

With Exchange 2010, users/outlook/MAPI clients connect to the RPC Client Access service on the Client Access Server to access mailbox information from a mailbox server.

This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.

*** NOTE: The GAL is essentially a real-time / online representation of AD Objects that are Mail Enabled for Microsoft Exchange *** The GAL contains information for all email enabled users, Distribution Groups, and Shared Mailboxes and Exchange Resource Mailboxes.

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